Outage in Olo

Ordering Disruption

Resolved Major
April 12, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Between 17:14 UTC and 17:16 UTC we experienced a service disruption in our Ordering platform. Our system is fully recovered, and our engineering teams are actively investigating the cause.
Components affected
Olo Switchboard Olo Ordering API Olo Desktop Web Ordering Olo Mobile App Ordering
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 04/12/2024 06:32PM

This incident has been resolved.

MONITORING 11 months ago - at 04/12/2024 06:20PM

Our Ordering platform continues to operate normally. We will keep monitoring.

IDENTIFIED 11 months ago - at 04/12/2024 05:51PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 04/12/2024 05:37PM

Between 17:14 UTC and 17:16 UTC we experienced a service disruption in our Ordering platform. Our system is fully recovered, and our engineering teams are actively investigating the cause.

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