Outage in Olo
Ordering Disruption
Resolved MajorIncident Report
We are investigating a disruption in ordering capabilities and will provide updates as they become available. We believe this is an issue with a downstream partner.
Components affected
Olo Ordering API Olo Desktop Web Ordering Olo Mobile App Ordering Olo SwitchboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 07/19/2024 08:46AM
Ordering is now recovered. We're not aware of any other degradation at this time.
MONITORING
almost 2 years ago - at 07/19/2024 08:14AM
A fix has been implemented and we are monitoring the results. We are beginning to see orders being processed.
IDENTIFIED
almost 2 years ago - at 07/19/2024 06:58AM
We've identified the issue and are taking action to mitigate it.
INVESTIGATING
almost 2 years ago - at 07/19/2024 06:22AM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 07/19/2024 06:05AM
We are investigating a disruption in ordering capabilities and will provide updates as they become available. We believe this is an issue with a downstream partner.
Latest Olo outages
Ordering Disruption - 4 days ago
Payment Processor Issues: Paymentech - 14 days ago
Payment Processor Issues: NCR - 20 days ago
Partial Ordering Disruption - about 1 month ago
Payment and LoyaltyProcessor Issues: Paytronix - about 2 months ago
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