Outage in Olo

Ordering Disruption

Resolved Major
July 19, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a disruption in ordering capabilities and will provide updates as they become available. We believe this is an issue with a downstream partner.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/19/2024 08:46AM

Ordering is now recovered. We're not aware of any other degradation at this time.

MONITORING 5 months ago - at 07/19/2024 08:14AM

A fix has been implemented and we are monitoring the results. We are beginning to see orders being processed.

IDENTIFIED 5 months ago - at 07/19/2024 06:58AM

We've identified the issue and are taking action to mitigate it.

INVESTIGATING 5 months ago - at 07/19/2024 06:22AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/19/2024 06:05AM

We are investigating a disruption in ordering capabilities and will provide updates as they become available. We believe this is an issue with a downstream partner.

Latest Olo outages

Menu Management Processing Delays - about 1 month ago
Loyalty Partner Issues: Punchh - about 1 month ago
Ordering Disruption - about 1 month ago

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