Outage in Olo

SimphonyCloud POS Ordering Capabilities Disrupted

Resolved Minor
September 11, 2025 - Started 28 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating a disruption in ordering capabilities for Omnivore API users, we will provide updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 09/11/2025 07:19PM

This incident has been resolved.

MONITORING 28 days ago - at 09/11/2025 06:51PM

SimphonyCloud ordering traffic is returning to normal and we are continuing to monitor for any additional impact.

IDENTIFIED 28 days ago - at 09/11/2025 05:59PM

We have partially restored some traffic to Omnivore API. We are still working on full resolution and stabilization, we will provide updates as they become available.

INVESTIGATING 28 days ago - at 09/11/2025 05:23PM

We are investigating a disruption in ordering capabilities for Omnivore API users, we will provide updates as they become available.

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