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Outage in Olo

SimphonyCloud POS Ordering Capabilities Disrupted

Resolved Minor
September 11, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating a disruption in ordering capabilities for Omnivore API users, we will provide updates as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/11/2025 07:19PM

This incident has been resolved.

MONITORING 7 months ago - at 09/11/2025 06:51PM

SimphonyCloud ordering traffic is returning to normal and we are continuing to monitor for any additional impact.

IDENTIFIED 7 months ago - at 09/11/2025 05:59PM

We have partially restored some traffic to Omnivore API. We are still working on full resolution and stabilization, we will provide updates as they become available.

INVESTIGATING 7 months ago - at 09/11/2025 05:23PM

We are investigating a disruption in ordering capabilities for Omnivore API users, we will provide updates as they become available.

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