Outage in Olo

SimphonyCloud POS Ordering Capabilities Disrupted

Resolved Minor
September 11, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating a disruption in ordering capabilities for Omnivore API users, we will provide updates as they become available.

Need to monitor Olo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/11/2025 07:19PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/11/2025 06:51PM

SimphonyCloud ordering traffic is returning to normal and we are continuing to monitor for any additional impact.

IDENTIFIED about 2 months ago - at 09/11/2025 05:59PM

We have partially restored some traffic to Omnivore API. We are still working on full resolution and stabilization, we will provide updates as they become available.

INVESTIGATING about 2 months ago - at 09/11/2025 05:23PM

We are investigating a disruption in ordering capabilities for Omnivore API users, we will provide updates as they become available.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook