Outage in Olo

Reporting Delays & Issues with Catering features within Dashboard

Resolved Minor
October 20, 2025 - Started 4 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are investigating a delay in reporting and loading of Catering accounts within Dashboard due to issues with a downstream vendor, we will provide updates as they become available.
Components affected
Olo Reporting Olo Dashboard

Need to monitor Olo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/20/2025 11:52PM

This incident has been resolved.

MONITORING 4 days ago - at 10/20/2025 09:09PM

Issues with a downstream vendor are stabilizing, we will continue to the monitor results and provide updates as they become available.

IDENTIFIED 4 days ago - at 10/20/2025 07:20PM

We are still observing delays in reporting and loading of Catering accounts within Dashboard due to issues with a downstream vendor, we will provide updates as they become available.

IDENTIFIED 4 days ago - at 10/20/2025 04:16PM

We are still observing delays in reporting and loading of Catering accounts within Dashboard due to issues with a downstream vendor, we will provide updates as they become available.

INVESTIGATING 4 days ago - at 10/20/2025 02:45PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 10/20/2025 02:43PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 10/20/2025 01:42PM

We are investigating a delay in reporting and loading of Catering accounts within Dashboard due to issues with a downstream vendor, we will provide updates as they become available.

Latest Olo outages

Issues with some Olo-hosted Websites - 3 days ago
Point of Sale Partner Issues: SimphonyCloud - 4 days ago
Disruption to Olo Accounts Login/Sign-up - 4 days ago
Loyalty Partner Issues - 4 days ago
Point of Sale Partner Issues: Toast - 4 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook