Outage in Olo
Intermittent Serve App issues on both iOS and Android devices.
Resolved MinorIncident Report
Summary AI Generated
Olo experienced intermittent issues with their Serve mobile app on both iOS and Android devices, which also affected Desktop Web Ordering functionality. The engineering team identified the root cause and implemented a fix after 10.4 hours, with the incident being fully resolved following a monitoring period.
We are investigating a known issue with the Serve iOS and Android app, we will provide updates as they become available.
Components affected
Olo Desktop Web OrderingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/04/2026 01:36AM
This incident has been resolved.
MONITORING
2 days ago - at 06/04/2026 01:10AM
A fix has been implemented and we're observing the results on our end. We'll provide updates as they become available.
IDENTIFIED
2 days ago - at 06/04/2026 12:13AM
Our engineering team is continuing to work on a fix for this issue. We will provide updates as they become available.
IDENTIFIED
2 days ago - at 06/03/2026 09:45PM
The issue has been identified and our engineering team is working through a fix. We will provide updates as they become available.
INVESTIGATING
3 days ago - at 06/03/2026 05:27PM
We are continuing to investigate the issue, we will provide updates as they become available.
INVESTIGATING
3 days ago - at 06/03/2026 03:17PM
We are investigating a known issue with the Serve iOS and Android app, we will provide updates as they become available.
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