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Outage in Olo

Some reporting data is delayed

Resolved Minor
August 22, 2026 - Started 4 days ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

A data pipeline issue caused delayed and outdated data in Olo's Dashboard and Reporting components for approximately 7 hours. A fix was implemented shortly after the issue was identified, with teams monitoring the backlog as it cleared. The incident was fully resolved with all data confirmed up to date.

We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
Components affected
Olo Reporting Olo Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 08/23/2026 03:38AM

The Issue with our data pipelines has been resolved, both Dashboard and reporting data is up to date.

MONITORING 4 days ago - at 08/23/2026 12:14AM

We continue to see progress processing the data pipeline backlog. We are continuing to monitor for any further issues.

MONITORING 4 days ago - at 08/22/2026 08:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 08/22/2026 08:49PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 08/22/2026 08:45PM

We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.

Latest Olo outages

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