Olo experienced a ~4.4-hour data pipeline disruption that caused stale or outdated data across Dashboard and Reporting features. A fix was implemented and monitored while the backlog was processed. The incident was fully resolved once all reports and dashboards returned to current data.
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Our data pipelines have completed processing and both reports and dashboards are up to date. This incident has been resolved.
A fix has been implemented and we are monitoring the results. Some reports and dashboards will be stale, we are quickly processing through the data. We will provide updates as they become available.
We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
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