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Outage in Olo

Menu image partner disruption

Resolved Minor
September 01, 2026 - Started about 23 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Olo experienced a minor disruption lasting approximately 1.3 hours in which elevated rendering errors from their menu image provider caused some menu images to display incorrectly. The image provider was notified, applied mitigations, and rendering errors recovered shortly after. The incident was fully resolved with no further issues detected.

We are investigating elevated rendering errors with our menu image provider. Some menu images may not render correctly during this time. We will provide updates as they become available.
Components affected
Olo Content Delivery Network

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Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 09/01/2026 06:53PM

This incident has been resolved.

MONITORING about 22 hours ago - at 09/01/2026 06:37PM

We are continuing to monitor for any further issues.

MONITORING about 22 hours ago - at 09/01/2026 06:33PM

Rendering errors have recovered and we are actively monitoring at this time.

IDENTIFIED about 22 hours ago - at 09/01/2026 05:57PM

Our image provider has notified us that they are aware of the issue and are putting mitigations in place. We will provide further updates as they become available.

INVESTIGATING about 23 hours ago - at 09/01/2026 05:36PM

We are investigating elevated rendering errors with our menu image provider. Some menu images may not render correctly during this time. We will provide updates as they become available.

Latest Olo outages

Some reporting data is delayed - about 2 months ago

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