Outage in Onfido

Unable to download PDFs with API v2

Resolved Minor
October 25, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Customers using the API v2 are unable to download PDFs from Dashboard. We are investigating the problem.
Components affected
Onfido API Onfido Dashboard

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Latest Updates ( sorted recent to last )
INVESTIGATING almost 3 years ago - at 10/25/2022 02:22PM

Customers using the API v2 are unable to download PDFs from Dashboard.
We are investigating the problem.

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