Outage in Onfido
Increase of withdrawn device intelligence reports
Resolved MinorIncident Report
We have rolled back a faulty deployment that caused device intelligence reports to be withdrawn. We are currently re-running them.
Studio workflow runs that are in progress will be resumed once the device intelligence reports are re-run.
This disruption lasted for 1 hour between 07:04 UTC and 08:06 UTC.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/23/2025 10:40AM
All withdrawn reports were re-run.
In progress workflow runs should be resumed now.
MONITORING
7 months ago - at 09/23/2025 10:08AM
We have rolled back a faulty deployment that caused device intelligence reports to be withdrawn. We are currently re-running them.
Studio workflow runs that are in progress will be resumed once the device intelligence reports are re-run.
This disruption lasted for 1 hour between 07:04 UTC and 08:06 UTC.
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