Outage in Onfido
QES tasks degraded performance
Resolved MajorIncident Report
We identified an issue with one of our provider and some QES tasks may encounter some problems.
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 02/02/2026 05:24PM
QES is operational again.
MONITORING
about 8 hours ago - at 02/02/2026 05:18PM
We're now seeing the error rate decrease. Most of the QES tasks should complete.
MONITORING
about 9 hours ago - at 02/02/2026 04:46PM
Our provider is slowly recovering, we expect some QES tasks to complete.
IDENTIFIED
about 9 hours ago - at 02/02/2026 04:15PM
Our provider is still experiencing issues. All QES tasks cannot complete for now.
IDENTIFIED
about 10 hours ago - at 02/02/2026 03:36PM
We identified an issue with one of our provider and some QES tasks may encounter some problems.
Latest Onfido outages
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