Outage in Onfido
Delays in document check processing on the EU instance for non-Flash clients
Resolved Minor
Need to monitor Onfido outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Onfido, and never miss an outage again.
Start Free Trial
Outage Details
Latest Updates ( sorted recent to last )
The backlog has been cleared, and all the document check processing is now in a regular turnaround time.
We are currently experiencing delays in check processing, this is only affecting the manual processing of reports, due to a surge in the backlog.
We are sorry for any inconvenience.
We will provide a further update when the turn-around time for the manual processing is back to normal values.
Latest Onfido outages
Be the first to know when Onfido and other third-party services go down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime