Outage in Onfido

Applicant form is down

Resolved Minor
September 15, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with applicantform failing to load in the EU region.
Components affected
Onfido Applicant Form
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/15/2023 10:27AM

This incident has been resolved.

MONITORING about 1 year ago - at 09/15/2023 10:11AM

A fix has been implemented and we will keep monitoring.

INVESTIGATING about 1 year ago - at 09/15/2023 09:39AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 09/15/2023 09:39AM

We are currently investigating an issue with applicantform failing to load in the EU region.

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