Outage in Onfido
Dashboard in EU in partially unavailable
Resolved MajorIncident Report
The Dashboard in EU is unavailable and will report errors when running searches.
We are investigating
Components affected
Onfido DashboardOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 10/26/2023 04:42PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 10/26/2023 02:23PM
There was an increase of load in our of our database backends. It is now back to normal. We are monitoring and searching for the source of the load increase
INVESTIGATING
almost 2 years ago - at 10/26/2023 02:15PM
The Dashboard in EU is unavailable and will report errors when running searches.
We are investigating
Latest Onfido outages
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QES increased turnaround time - 22 days ago
Increased document report TaT in the EU cluster - 24 days ago
Increase of withdrawn device intelligence reports - 25 days ago
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