Outage in Onfido
New checks missing in Dashboard
Resolved Minor
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Outage Details
Checks/reports issued in the past 2 hours are missing from the Onfido Dashboard, we are working on restoring the data.
Components affected
Onfido DashboardLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 12/17/2023 06:05AM
We have cleared the backlog, all checks will show in the Onfido Dashboard
IDENTIFIED
almost 2 years ago - at 12/17/2023 05:39AM
We have identified the issue and we are processing the backlog of checks.
INVESTIGATING
almost 2 years ago - at 12/17/2023 05:07AM
Checks/reports issued in the past 2 hours are missing from the Onfido Dashboard, we are working on restoring the data.
Latest Onfido outages
Increased document report TaT in the EU cluster - 2 days ago
Increase of withdrawn device intelligence reports - 4 days ago
Delays in Webhook delivery in EU region - 9 days ago
Classic dashboard results latency - 13 days ago
Qualified Electronic Signature failures - 24 days ago
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