Outage in Onfido
Increased latency on check processing
Resolved Major
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Outage Details
We've currently experiencing issues that are negatively impacting latency on check processing.
Components affected
Onfido Document VerificationLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 12/21/2023 01:04PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 12/21/2023 10:40AM
We implemented a fix and processing latency is back to normal.
We are monitoring closely until all the backlog is processed.
IDENTIFIED
almost 2 years ago - at 12/21/2023 10:21AM
We have identified the source of the disruption and are working on a solution
INVESTIGATING
almost 2 years ago - at 12/21/2023 09:57AM
We've currently experiencing issues that are negatively impacting latency on check processing.
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