Outage in Onfido
EU Dashboard partially unavailable
Resolved MajorIncident Report
Our EU dashboard is partially unavailable. We have identified the issue and are working on a solution.
Components affected
Onfido DashboardOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/21/2024 04:10PM
The incident is now closed.
MONITORING
over 1 year ago - at 05/21/2024 03:06PM
A fix has been implemented. Customers still facing issue accessing the Dashboard in EU will need to clear their cache to get the latest version of all components.
IDENTIFIED
over 1 year ago - at 05/21/2024 03:05PM
Our EU dashboard is partially unavailable. We have identified the issue and are working on a solution.
Latest Onfido outages
Increase in webhooks latency - 9 days ago
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QES increased turnaround time - 22 days ago
Increased document report TaT in the EU cluster - 24 days ago
Increase of withdrawn device intelligence reports - 25 days ago
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