Outage in Onfido

Deteriorate performance for Watchlist product

Resolved Minor
September 03, 2024 - Started 4 months ago - Lasted 21 minutes
Official incident page

Need to monitor Onfido outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Onfido, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating the issue
Components affected
Onfido Watchlist Onfido Watchlist
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/03/2024 02:48PM

Impacted checks are now completed.
Performance is now back to normal

MONITORING 4 months ago - at 09/03/2024 02:45PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 09/03/2024 02:44PM

The 3rd party provider issue is now resolved.
Watchlist performance is now back to normal.
Any impacted checks will be re-run shortly

IDENTIFIED 4 months ago - at 09/03/2024 02:42PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 09/03/2024 02:42PM

The issue has been identified on 3rd party provider

INVESTIGATING 4 months ago - at 09/03/2024 02:42PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 09/03/2024 02:27PM

We are currently investigating the issue

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime