Outage in Onfido
Deteriorate performance for Watchlist product
Resolved MinorIncident Report
We are currently investigating the issue
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 09/03/2024 02:48PM
Impacted checks are now completed.
Performance is now back to normal
MONITORING
about 1 year ago - at 09/03/2024 02:45PM
We are continuing to monitor for any further issues.
MONITORING
about 1 year ago - at 09/03/2024 02:44PM
The 3rd party provider issue is now resolved.
Watchlist performance is now back to normal.
Any impacted checks will be re-run shortly
IDENTIFIED
about 1 year ago - at 09/03/2024 02:42PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 year ago - at 09/03/2024 02:42PM
The issue has been identified on 3rd party provider
INVESTIGATING
about 1 year ago - at 09/03/2024 02:42PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 year ago - at 09/03/2024 02:27PM
We are currently investigating the issue
Latest Onfido outages
Increase in webhooks latency - 9 days ago
Identity Enhanced is experiencing a significant decrease in TaT for applicants globally (excluding UK, US applicants) - 9 days ago
QES increased turnaround time - 21 days ago
Increased document report TaT in the EU cluster - 24 days ago
Increase of withdrawn device intelligence reports - 25 days ago
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