Outage in Onfido

Disruption to check processing in EU

Resolved Major
September 12, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/12/2024 06:41PM

This incident has been resolved.

A postmortem will follow once we've concluded a full investigation.

MONITORING 3 months ago - at 09/12/2024 05:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 09/12/2024 05:45PM

The cause of this issue has been identified and we are applying a fix

INVESTIGATING 3 months ago - at 09/12/2024 05:07PM

We are currently investigating this issue.

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