Outage in Onfido
Known Faces service degradation
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Known Faces reports in the US were working back to normal from 3:20am UTC.
Cluster now more stable. We're continuing to monitor the situation.
We've identified unusual CPU activity in two of our search cluster nodes. In the meantime, we've provisioned additional nodes to tame the negative effect of such occurrence. We are continuing to investigate the root cause for this issue.
We are continuing to investigate the issue.
We are currently investigating higher processing times for Known Faces reports in the US region.
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