Outage in Onfido
Increased latency on check creation
Resolved MinorIncident Report
We've currently experiencing issues that are negatively impacting latency on check completion.
Components affected
Onfido Document VerificationOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 03/31/2025 10:03PM
This incident has been resolved. A small backlog of manual tasks will be cleared within the next 1-2 hours.
MONITORING
7 months ago - at 03/31/2025 09:43PM
The issue has been resolved and we are monitoring the results.
INVESTIGATING
7 months ago - at 03/31/2025 09:41PM
We've currently experiencing issues that are negatively impacting latency on check completion.
Latest Onfido outages
Increase in webhooks latency - 9 days ago
Identity Enhanced is experiencing a significant decrease in TaT for applicants globally (excluding UK, US applicants) - 9 days ago
QES increased turnaround time - 21 days ago
Increased document report TaT in the EU cluster - 24 days ago
Increase of withdrawn device intelligence reports - 25 days ago
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