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Outage in Online Services for Agents

Digital ID Outage

Resolved Minor
May 08, 2025 - Started 9 months ago - Lasted about 6 hours
Official incident page

Incident Report

Some users are currently unable to use Digital ID to access government online services. Services Australia are working to resolve the issue as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 05/09/2025 06:09AM

This incident has been resolved.

MONITORING 9 months ago - at 05/09/2025 04:52AM

A fix has been deployed and all services are operating as expected. We will continue to monitor performance throughout the day.

INVESTIGATING 9 months ago - at 05/09/2025 12:21AM

Some users are currently unable to use Digital ID to access government online services. Services Australia are working to resolve the issue as soon as possible.

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