Outage in Open University
Telephone call quality problems
Resolved Minor
August 11, 2023 - Started about 2 years ago
- Lasted about 3 hours
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Outage Details
We are currently experiencing some intermittent issues with call quality which are under investigation.
You can still contact us online by going to the OU website and completing a form or web chat - https://www.open.ac.uk/contact#undergraduate-enquiries.
If you are currently an OU student, have applied for an OU course or have studied with the OU before, you can find personalised contact details on StudentHome - https://msds.open.ac.uk/students/.
We are working to resolve the problem as quickly as we can. Please accept our apologies for any concern or inconvenience caused by this issue.
You can still contact us online by going to the OU website and completing a form or web chat - https://www.open.ac.uk/contact#undergraduate-enquiries.
If you are currently an OU student, have applied for an OU course or have studied with the OU before, you can find personalised contact details on StudentHome - https://msds.open.ac.uk/students/.
We are working to resolve the problem as quickly as we can. Please accept our apologies for any concern or inconvenience caused by this issue.
Latest Updates ( sorted recent to last )
about 2 years ago - at 08/11/2023 10:53AM
We are currently experiencing some intermittent issues with call quality which are under investigation.
You can still contact us online by going to the OU website and completing a form or web chat - https://www.open.ac.uk/contact#undergraduate-enquiries.
If you are currently an OU student, have applied for an OU course or have studied with the OU before, you can find personalised contact details on StudentHome - https://msds.open.ac.uk/students/.
We are working to resolve the problem as quickly as we can. Please accept our apologies for any concern or inconvenience caused by this issue.
about 2 years ago - at 08/11/2023 12:53PM
We are continuing to work on resolving this issue and will share further updates soon.
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