Outage in Open University

Unable to view booked tutorials in StudentHome

Resolved Minor
October 03, 2023 - Started almost 2 years ago - Lasted 1 day

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Outage Details

We are aware of issues for some students who are unable to view their booked tutorials within StudentHome. We are looking to release a fix for this problem later this week and in the meantime booked tutorials should be visible on your module website.

We will share further updates soon and apologise for any inconvenience caused by this issue.
Latest Updates ( sorted recent to last )
almost 2 years ago - at 10/03/2023 01:50PM

We are aware of issues for some students who are unable to view their booked tutorials within StudentHome. We are looking to release a fix for this problem later this week and in the meantime booked tutorials should be visible on your module website.

We will share further updates soon and apologise for any inconvenience caused by this issue.

almost 2 years ago - at 10/03/2023 02:07PM

We have been advised another symptom of the viewing booked tutorial issue is that when clicking confirm to book the tutorial it then comes up with the error "sorry there was a problem fetching this page"

This will be fixed at the same time as the problem viewing booked tutorials.

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