Outage in Open University

VOICE Access Problems

Resolved Major
May 20, 2024 - Started 8 months ago - Lasted about 1 hour

IsDown continuously monitors the Open University status page and multiple sources to provide up-to-date information. Check back with us for the latest Open University uptime status.

Outage Details

We are currently experiencing some technical issues which might mean you can’t access VOICE.

The following VOICE functions will be impacted:
• For staff: updates to contact information in CIRCE will fail, and CAMEL will not be able to retrieve data from VOICE to send emails.
• Students won’t be able to view or book on tutorials.
• Enquirers won’t be able to access their My Account page.
• Tutors will not be able to view tutorial information.
• Corporate accounts will not be able to access SponsorHome.

We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
Components affected
Open University Other services Open University TutorHome Open University Major Incident Open University Apprenticeship Portal
Latest Updates ( sorted recent to last )
8 months ago - at 05/20/2024 07:19AM

We are currently experiencing some technical issues which might mean you can’t access VOICE.

The following VOICE functions will be impacted:
• For staff: updates to contact information in CIRCE will fail, and CAMEL will not be able to retrieve data from VOICE to send emails.
• Students won’t be able to view or book on tutorials.
• Enquirers won’t be able to access their My Account page.
• Tutors will not be able to view tutorial information.
• Corporate accounts will not be able to access SponsorHome.

We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.

Latest Open University outages

Citrix VPN issue - 15 days ago
Citrix VPN issue - 15 days ago
Intermittent issue on OU websites - 22 days ago
EMA/TMA Submission System Problems - about 1 month ago
Issues with CIRCE - OSCAR related - about 1 month ago

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