Outage in Open University

Intermittent Page Access Problems on the Help Centre Website

Resolved Minor
August 09, 2024 - Started 4 months ago - Lasted about 1 hour

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Outage Details

We are currently experiencing some technical issues which means some pages within the Help Centre are intermittently unavailable.

The following online services are unaffected and can be accessed using the links provided:

StudentHome – https://www.open.ac.uk/students/

Module websites – https://learn2.open.ac.uk
- Module websites are still available, you can go to learn2.open.ac.uk and browse/search for your module/pres, there you will find your module material and online rooms for tutorials.

- Remember that you can get to your module websites directly if you know your module code and presentation code. E.g. the direct URL for TD223 would be https://learn2.open.ac.uk/site/TD223-22J


We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
Components affected
Open University Help Centre website Open University Major Incident
Latest Updates ( sorted recent to last )
4 months ago - at 08/09/2024 08:46AM

We are currently experiencing some technical issues which means some pages within the Help Centre are intermittently unavailable.

The following online services are unaffected and can be accessed using the links provided:

StudentHome – https://www.open.ac.uk/students/

Module websites – https://learn2.open.ac.uk
- Module websites are still available, you can go to learn2.open.ac.uk and browse/search for your module/pres, there you will find your module material and online rooms for tutorials.

- Remember that you can get to your module websites directly if you know your module code and presentation code. E.g. the direct URL for TD223 would be https://learn2.open.ac.uk/site/TD223-22J


We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.

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