Outage in OpenAthens
Service Outage - Email services
Resolved Major
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Outage Details
Components affected
OpenAthens Email servicesLatest Updates ( sorted recent to last )
This incident has been resolved.
Email delivery time is now back to normal, however our team will monitor the situation for an additional hour.
We are continuing to work on a fix for this issue.
There is an issue with the 3rd Party provider OpenAthens uses to send emails. Due to this emails may take up to an hour to be received. This issue has been raised with the provider.
Our is team monitoring the situation.
The issue has been identified and a fix is being implemented.
We’re looking into an issue that's preventing OpenAthens users from recieving emails from our service.
Our team is working to understand what has caused the issue and we will update you within the next hour.
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