Outage in OpenAthens
Degradation Of Service - Authentication Point - P3
Minor
September 18, 2025 - Started about 6 hours ago
Official incident page
Official incident page
Need to monitor OpenAthens outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OpenAthens, and never miss an outage again.
Start Free Trial
Outage Details
We are currently investigating a live service issue where some users are experiencing a problem when attempting to sign in to OpenAthens and are receiving the following error:
"OA-AP-4011-26: Unable to map the user to an organisation."
Our team is working to understand the cause of the issue and will provide an update when further information is available.
We apologise for any inconvenience this may cause you and your users.
Components affected
OpenAthens Authentication PointLatest Updates ( sorted recent to last )
INVESTIGATING
about 6 hours ago - at 09/18/2025 12:56PM
We are currently investigating a live service issue where some users are experiencing a problem when attempting to sign in to OpenAthens and are receiving the following error:
"OA-AP-4011-26: Unable to map the user to an organisation."
Our team is working to understand the cause of the issue and will provide an update when further information is available.
We apologise for any inconvenience this may cause you and your users.
Latest OpenAthens outages
Service Outage - Redirector - P1 - 23 days ago
Degradation Of Service - Service Desk portal - about 1 month ago
Degredation Of Service - Managed Proxy Service - P2 - about 2 months ago
Issues with some OpenAthens services - 3 months ago
Degradation Of Service - SP Dashboard - 5 months ago
Status Page Aggregator with Early Outage Detection. Never Miss Vendor Downtime.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
