Outage in OpenText
Core Capture North America & Europe Export functionality failure
Resolved Minor
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Outage Details
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This issue is considered resolved. If you have any questions, please reach out to us using the established communication channels.
A fix has been implemented and we are currently monitoring the situation.
This issue started at:
- 05:20 GMT on February 8, 2024 for North America
- 17:45 GMT on February 8, 2024 for Europe
This issue ended at:
- 01:30 GMT on February 9, 2024 for North America
- 01:30 GMT on February 9, 2024 for Europe
We have been alerted of the possibility of export failures for customers that include an export filter. This depends on the DocType for the document, even if the Submit step reports that the export was successful. If you suspect your export may use such a filter, or if you do not know, please verify that documents were actually exported into your repository. We're working to address the issue as soon as possible.
This issue started at:
- 05:20 GMT on February 8, 2024 for North America
- 17:45 GMT on February 8, 2024 for Europe
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