Outage in OpenText
Cloud Fax services North America and EMEA are currently experiencing a degradation in service.
Resolved Minor
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Outage Details
Components affected
OpenText Fax2Mail OpenText RightFax Connect OpenText Fax2Mail OpenText Production Messaging OpenText Production Messaging OpenText RightFax ConnectLatest Updates ( sorted recent to last )
This incident has been resolved.
The following services experienced a degradation in service. The issue is now resolved We appreciate your patience.
- Fax2Mail (EMEA)
- Fax2Mail (NA)
- Production Messaging - Fax (EMEA)
- Production Messaging - Fax (NA)
- Production Messaging - Notifications (EMEA)
- RightFax Connect (EMEA)
- RightFax Connect (NA)
Tracking Number: IM3448672
We are continuing to investigate this issue.
The following services are currently experiencing a degradation in service. Fax2Mail and RightFax clients may experience a service interruption of EU based fax numbers. Teams are assembled and working to resolve the issue. We appreciate your patience.
- Fax2Mail (EMEA)
- Fax2Mail (NA)
- Production Messaging - Fax (EMEA)
- Production Messaging - Fax (NA)
- Production Messaging - Notifications (EMEA)
- RightFax Connect (EMEA)
- RightFax Connect (NA)
Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3448672
The following services are currently experiencing a degradation in service. Fax2Mail and RightFax clients may experience a service interruption of EU based fax numbers. Teams are assembled and working to resolve the issue. We appreciate your patience.
- Fax2Mail (EMEA)
- Fax2Mail (NA)
- Production Messaging - Fax (EMEA)
- Production Messaging - Fax (NA)
- Production Messaging - Notifications (EMEA)
- RightFax Connect (EMEA)
- RightFax Connect (NA)
Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3448672
The following services are currently experiencing a degradation in service. Fax2Mail and RightFax clients may experience a service interruption of EU based fax numbers. Teams are assembled and working to resolve the issue. We appreciate your patience.
- Fax2Mail (EMEA)
- Fax2Mail (NA)
- Production Messaging - Fax (EMEA)
- Production Messaging - Fax (NA)
- Production Messaging - Notifications (EMEA)
- RightFax Connect (EMEA)
- RightFax Connect (NA)
Tracking Number: IM3448672
The following services are currently experiencing a degradation in service. Fax2Mail and RightFax clients may experience a service interruption of EU based fax numbers. Teams are assembled and troubleshooting the issue. We appreciate your patience.
- Fax2Mail (EMEA)
- Fax2Mail (NA)
- Production Messaging - Fax (EMEA)
- Production Messaging - Fax (NA)
- Production Messaging - Notifications (EMEA)
- RightFax Connect (EMEA)
- RightFax Connect (NA)
Tracking Number: IM3448672
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