Outage in OpenText

Cloud Fax and Notifications Services North America is currently experiencing an issue.

Resolved Minor
December 16, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

The following services are experiencing an issue. Teams are currently assembled and troubleshooting the issue. We appreciate your patience. - Fax2Mail - Production Messaging - RightFax Connect - Notifications - Email Tracking Number: IM3607629
Components affected
OpenText RightFax Connect OpenText Fax2Mail OpenText Notifications - Email OpenText Production Messaging OpenText MyPortal
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 12/16/2024 03:47PM

The following services experienced an issue. The issue is now resolved. We appreciate your patience.

- Fax2Mail
- MyPortal
- Production Messaging
- RightFax Connect
- Notifications - Email

Tracking Number: IM3607629

INVESTIGATING 2 months ago - at 12/16/2024 03:11PM

The following services are experiencing an issue. Teams are currently assembled and troubleshooting the issue. We appreciate your patience.

- Fax2Mail
- MyPortal
- Production Messaging
- RightFax Connect
- Notifications - Email

Tracking Number: IM3607629

INVESTIGATING 2 months ago - at 12/16/2024 02:48PM

The following services are experiencing an issue. Teams are currently assembled and troubleshooting the issue. We appreciate your patience.

- Fax2Mail
- Production Messaging
- RightFax Connect
- Notifications - Email

Tracking Number: IM3607629

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Core Content EU and US - Search function is in a degraded state - about 1 month ago

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