Outage in OpenText

Hosted Exchange (HEX) - Reporting delayed inbound email

Resolved Major
March 19, 2025 - Started 23 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Hosted Exchange (HEX) is currently experiencing an issue with delayed inbound email to some user mailboxes. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3662646
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 03/19/2025 04:54PM

Hosted Exchange (HEX) was experiencing an issue with delayed inbound email to some user mailboxes. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3662646

MONITORING 23 days ago - at 03/19/2025 03:23PM

Hosted Exchange (HEX) was experiencing an issue with delayed inbound email to some user mailboxes. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3662646

INVESTIGATING 23 days ago - at 03/19/2025 03:05PM

Hosted Exchange (HEX) is currently experiencing an issue with delayed inbound email to some user mailboxes. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3662646

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