Search and Navigation - Performance issue EMEA Region

This incident has been resolved. We will pursue investigation together with our third-party provider to establish the cause of the incident.

All alerts have been cleared and we continue to monitor the situation. We will pursue investigation together with our third-party provider to establish the cause of the incident. More updates will be provided as soon as they become available.

We are continuing to monitor the service to ensure it is fully operational.

We have successfully applied mitigation which has stabilized and restored the health of the service. We will continue to monitor the health of the services and will provide additional updates as they become available.

The investigation remain ongoing and mitigation efforts are being applied.

We are continuing to investigate this issue and will provide additional information as soon as it becomes available.

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EMEA region. A subset of clients will be experiencing high latency or 5xx-errors.

We will post additional updates hourly or when we have information available. Thank you for your patience.