Outage in Optimizely

Performance issue on the Search & Navigation in US East

Resolved Minor
January 10, 2025 - Started 2 months ago - Lasted 3 days
Official incident page

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Outage Details

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US/NA region, [USEA08]. A subset of clients may be experiencing high latency. We will post additional updates as we have information available. Thank you for your patience.
Components affected
Optimizely US East
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/13/2025 12:15PM

This incident has been resolved.

MONITORING 2 months ago - at 01/10/2025 06:04PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 01/10/2025 04:43PM

An issue has been identified, and a fix is currently being applied. A subset of customers may still encounter some latency while work continues.
We will post additional updates once additional information is available. Thank you for your patience.

INVESTIGATING 2 months ago - at 01/10/2025 02:55PM

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US/NA region, [USEA08]. A subset of clients may be experiencing high latency.

We will post additional updates as we have information available. Thank you for your patience.

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