Outage in Optimizely

Something went wrong error in Experimentation UI

Resolved Major
February 25, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating reports of "Something went wrong - the server encountered an internal error" when trying to access projects from the Experimentation Application UI.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/25/2025 10:37PM

This incident has been resolved.

MONITORING 2 months ago - at 02/25/2025 08:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 02/25/2025 08:26PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 02/25/2025 08:06PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/25/2025 08:01PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/25/2025 08:00PM

We are currently investigating reports of "Something went wrong - the server encountered an internal error" when trying to access projects from the Experimentation Application UI.

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