Outage in Optimizely
Content Graph Performance Degradation
Resolved MinorIncident Report
Summary AI Generated
Optimizely Content Graph experienced a 21-minute performance degradation across all regions (APAC, EMEA, NA, and UAEN) where cache eviction and webhook processing failed to complete upon content publishing, causing queries to return stale content. Publishing workflows were disrupted globally until the issue was resolved. Cache eviction and webhook delivery have since been restored, with fresh content now being served normally.
We have identified an issue affecting Content Graph. When content is published, cache eviction and webhook processing are not completing as expected. As a result, queries to Graph may return outdated content. Our team is actively investigating and we will provide an update as soon as we have more information.
Components affected
Optimizely Graph - APAC Region Optimizely Graph - EMEA Region Optimizely Graph - NA Region Optimizely Graph - UAEN RegionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 10/09/2026 01:41PM
The cache eviction and webhook delivery issues impacting Content Graph have been resolved. Stale content is no longer being served, and publishing workflows have returned to normal operation.
INVESTIGATING
19 days ago - at 10/09/2026 01:24PM
We have identified an issue affecting Content Graph. When content is published, cache eviction and webhook processing are not completing as expected. As a result, queries to Graph may return outdated content. Our team is actively investigating and we will provide an update as soon as we have more information.
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