Optimizely experienced a 3.1-hour degradation in snippet publishing performance, where a surge in upload activity created a processing queue backlog, causing deployments to remain stuck in an "Uploading to CDN" state longer than expected. Snippet Building was the affected component, though existing live experiences continued to serve normally throughout the incident. The backlog was cleared and publishing returned to normal processing times upon resolution.
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
We have resolved the issue that caused delayed publishing and extended "Uploading to CDN" times for some customers. Publishing requests are now processing normally. The issue was caused by a temporary backlog in snippet upload processing, which has been cleared. We apologize for the disruption and appreciate your patience while we worked to restore service. Existing experiences remained available throughout this issue.
We have identified the cause of the delayed publishing issue. A surge in snippet upload activity created a backlog in our processing queue, which resulted in extended "Uploading to CDN" times for some customers. Mitigation actions have been taken to stop the source of the backlog, and our engineering team is actively working to restore normal processing times. Existing experiences continue to operate normally. We are closely monitoring recovery and will provide further updates as progress continues.
We are investigating an issue causing delays when publishing experiments and other changes. Customers may see deployments remain in an "Uploading to CDN" state longer than expected before becoming available. Existing experiences continue to serve normally. Our engineering team is actively investigating the cause and working to restore normal publishing times.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with