Outage in Optimove

EU | Batch Update Process - Delay in Campaign execution

Resolved Minor
December 22, 2024 - Started about 5 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We identified and are working to resolve elevated errors in our processing of the Batch Update Process Possible impact: Some tenants will experience delays in scheduled campaign execution as part of the batch process.
Components affected
Optimove Daily process
Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 12/22/2024 03:55PM

This incident has been resolved.

IDENTIFIED about 5 hours ago - at 12/22/2024 12:14PM

We identified and are working to resolve elevated errors in our processing of the Batch Update Process

Possible impact: Some tenants will experience delays in scheduled campaign execution as part of the batch process.

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