Outage in Optum
Errata notification October 24, 2024
Resolved Minor
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Outage Details
Components affected
Optum InterQual® CriteriaLatest Updates ( sorted recent to last )
This incident has been resolved.
The purpose of this communication is to inform you of errors identified that could potentially affect the outcome of a review in the following InterQual® modules. This corrected content will be available in the InterQual 2024 January release.
• InterQual® Procedures: Bronchoscopy
• InterQual® Retrospective Monitoring: Bronchoscopy
For detailed information about this issue and the appropriate update, refer to the 2024 Known Issues List, located in the InterQual® Resource Center. Go to Clinical Resources, select Known Issues List, and then select 2024 Known Issues List.
Contact information
For any additional information or assistance, log in to the Customer Care Hub and submit a new case to Product Support. Product Support is also available by email at interqualsupport@optum.com and by phone at 1-800-CRITERIA (274-8374).
REF 801263
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