Outage in Optum

Optum Rx Connect Issue

Major
December 15, 2024 - Started 7 days ago
Official incident page

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Outage Details

Out of an abundance of caution Optum Rx Connect has put an edit in place to block claims to BIN 610471 RI Medicaid. Please see Governor McKee Issues Update on Cybersecurity Breach of RIBridges System | Governor's Office, State of Rhode Island for additional information. Optum is actively monitoring the situation and will work to restore the claim processing for this BIN as soon as possible. INC40663837
Components affected
Optum Rx Connect Solution
Latest Updates ( sorted recent to last )
INVESTIGATING 7 days ago - at 12/15/2024 02:38AM

Out of an abundance of caution Optum Rx Connect has put an edit in place to block claims to BIN 610471 RI Medicaid. Please see Governor McKee Issues Update on Cybersecurity Breach of RIBridges System | Governor's Office, State of Rhode Island for additional information.

Optum is actively monitoring the situation and will work to restore the claim processing for this BIN as soon as possible.

INC40663837

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