Outage in Optum
Resolved Notice- Commercial MedRx 837 EDI - Partially impacted
Resolved Major
Need to monitor Optum outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Optum, and never miss an outage again.
Start Free Trial
Outage Details
Optum Insight has identified an issue causing some 837s billed to Commercial MedRx to be delayed in uploading to the payers. We are investigating the issue and will provide an update when one is available.
Components affected
Optum MedRxLatest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 10/10/2025 11:35PM
Optum Insight has resolved this issue and all delayed 837s have been set for processing.
IDENTIFIED
about 5 hours ago - at 10/10/2025 10:03PM
Optum Insight is currently working on implementing the resolution for this issue.
IDENTIFIED
about 7 hours ago - at 10/10/2025 07:53PM
The team has identified the issue and is currently working on a resolution. An update will be provided as information becomes available.
INVESTIGATING
about 8 hours ago - at 10/10/2025 07:02PM
Optum Insight has identified an issue causing some 837s billed to Commercial MedRx to be delayed in uploading to the payers. We are investigating the issue and will provide an update when one is available.
Latest Optum outages
Resolved Notice- CLINICAL EXCHANGE - Access issues - 18 days ago
Optum Insight MedRX Invoice Errors - 23 days ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
