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This incident has been resolved.
product teams have resolved the transaction issues around 11:10 CT. Thank you for your patience as our teams worked to resolve this incident.
Optum has confirmed the following Medicaid payers are not responding with usable data for eligibility checks. We are working with the payers to restore service as quickly as possible.
List of Medicaid payers affected:
• Delaware
• Indiana
• Kansas
• Kentucky
• Montana
• New Jersey
• South Carolina
• Tennessee
• Texas
• Virginia
• Washington
• West Virginia
• New York
• North Carolina
• District of Columbia
We will provide updates as more information becomes available.
REF 16303858
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