Outage in Optum

New Incident: SmartPay Plus Experiencing Issue Affecting Daily Reports

Resolved Minor
March 10, 2025 - Started about 2 months ago - Lasted 3 days
Official incident page

Need to monitor Optum outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Optum, and never miss an outage again.
Start Free Trial

Outage Details

SmartPay Plus is experiencing an issue affecting daily reports. We are actively engaged in determining the scope and implementing a fix. We understand the importance of these reports to your operations and are working diligently to resolve the issue as quickly as possible. An updated notification will be sent once the issue is resolved. REF 16784608
Components affected
Optum SmartPay Plus for Providers
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/13/2025 02:25PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 03/10/2025 05:21PM

SmartPay Plus is experiencing an issue affecting daily reports. We are actively engaged in determining the scope and implementing a fix.

We understand the importance of these reports to your operations and are working diligently to resolve the issue as quickly as possible. An updated notification will be sent once the issue is resolved.

REF 16784608

Latest Optum outages

Resolve - Ahi Lobby and AhiQA - Patient data/HL7 is not showing in AHI - about 9 hours ago
Absolute AR - Web Application Issues - 1 day ago
Resolved: Clinical Decision Support – InterQual® Cloud Solutions - 6 days ago
AbsoluteAR Web Application Slowness - 7 days ago
New Incident: AbsoluteAR Intermittent Performance Issue - 14 days ago

Be the first to know when Optum and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook