Outage in Optum

Initial - Clinical Exchange

Resolved Major
March 20, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Some Clinical Exchange customers may be experiencing connectivity issues or slowness when creating lab orders. We are working on a resolution and will keep you posted as additional information is available. #INC0701254
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/20/2025 06:18PM

We are pleased to inform you that the issue affecting the Clinical Exchange applications has been resolved. Thank you for your patience and understanding while we worked to resolve this matter

INVESTIGATING 2 months ago - at 03/20/2025 05:12PM

Some Clinical Exchange customers may be experiencing connectivity issues or slowness when creating lab orders. We are working on a resolution and will keep you posted as additional information is available.
#INC0701254

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