Outage in Optum

New Incident: AbsoluteAR Intermittent Performance Issue

Resolved Minor
April 15, 2025 - Started 14 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear Valued Customer, We are aware of sporadic issues within the Absolute AR website causing slowness. We are working with internal teams to resolve the issue. We will continue to give timely updates until the issue is resolved. Thank you, Absolute AR Team REF 17276958
Components affected
Optum Absolute AR
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/15/2025 07:30PM

Dear Valued Customer,

The Absolute AR Website incident has been resolved. An internal application was restarted and this has resolved the issue. We appreciate your patience while we worked to resolve the user experience.

Wishing you a great day,
Absolute AR Team

INVESTIGATING 14 days ago - at 04/15/2025 06:45PM

Dear Valued Customer,

We are aware of sporadic issues within the Absolute AR website causing slowness. We are working with internal teams to resolve the issue. We will continue to give timely updates until the issue is resolved.

Thank you,

Absolute AR Team

REF 17276958

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