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Outage in Orderful

Degraded Performance on Legacy Trading Partner Communication Services

Resolved Minor
February 29, 2024 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

The issue has been identified. It is limited to relationships done with trading partners using our legacy AS2 and FTP communication channels. It is resulting in delayed delivery to certain trading partners.
Components affected
Orderful Trading Partner Delivery Services

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/01/2024 02:10AM

This incident has been resolved.

MONITORING almost 2 years ago - at 02/29/2024 11:34PM

All services are back to normal. We're continuing to monitor out of diligence.

MONITORING almost 2 years ago - at 02/29/2024 11:19PM

A resolution is in place and approximately 75% of the backlog has been processed. We are continuing to monitor closely.

IDENTIFIED almost 2 years ago - at 02/29/2024 11:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 02/29/2024 11:02PM

The issue has been identified. It is limited to relationships done with trading partners using our legacy AS2 and FTP communication channels. It is resulting in delayed delivery to certain trading partners.

Latest Orderful outages

Transaction Processing, UI Access, and API Instability - 2 months ago
Transaction Processing Degradation - 6 months ago
Transaction Processing Unavailable - 10 months ago
FTP Ingestion Delays - 11 months ago
Orderful UI Unable to log in - over 1 year ago

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