Outage in Ordergroove

Degraded API performance because of internal DNS issues

Resolved Minor
February 19, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Need to monitor Ordergroove outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Ordergroove, and never miss an outage again.
Start Free Trial

Outage Details

As a result of an automated Google DNS upgrade, some of our internal DNS records aren't able to resolve, which caused degraded performance on some of our APIs. We have identified the issue, we updated the DNS and we are now monitoring the fix.
Components affected
Ordergroove APIs Ordergroove RC3
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/19/2023 06:09PM

This incident has been resolved.

MONITORING almost 2 years ago - at 02/19/2023 05:13PM

As a result of an automated Google DNS upgrade, some of our internal DNS records aren't able to resolve, which caused degraded performance on some of our APIs. We have identified the issue, we updated the DNS and we are now monitoring the fix.

Latest Ordergroove outages

Delay in Subscription Creation processing - 5 months ago
Slight delay in Subscription Creation processing - 7 months ago
Ordergroove Analytics Dashboard not showing data - 8 months ago
Slight delay in subscription creation - 9 months ago
Shopify subscription creation delay - 10 months ago

Be the first to know when Ordergroove and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE