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Outage in Ordergroove

Degraded API performance because of internal DNS issues

Resolved Minor
February 19, 2023 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

As a result of an automated Google DNS upgrade, some of our internal DNS records aren't able to resolve, which caused degraded performance on some of our APIs. We have identified the issue, we updated the DNS and we are now monitoring the fix.
Components affected
Ordergroove APIs Ordergroove RC3

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 02/19/2023 06:09PM

This incident has been resolved.

MONITORING about 3 years ago - at 02/19/2023 05:13PM

As a result of an automated Google DNS upgrade, some of our internal DNS records aren't able to resolve, which caused degraded performance on some of our APIs. We have identified the issue, we updated the DNS and we are now monitoring the fix.

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