Outage in Ordergroove

Slight delay in Subscription Creation processing

Resolved Minor
May 14, 2024 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We noticed a delay of up to 1 hour for tasks that were submitted between 12.30 PM and 1.30 PM ET. We are actively working on scaling up asynchronous worker to process the backlog of subscription creation requests.
Components affected
Ordergroove Subscription Creation
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/14/2024 07:27PM

This incident has been resolved.

MONITORING 7 months ago - at 05/14/2024 06:02PM

The delay is now down to under 30 minutes and the system is churning through the backlog of requests. We are still actively monitoring this delay.

INVESTIGATING 7 months ago - at 05/14/2024 06:00PM

We noticed a delay of up to 1 hour for tasks that were submitted between 12.30 PM and 1.30 PM ET. We are actively working on scaling up asynchronous worker to process the backlog of subscription creation requests.

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