Outage in Ortto
CDP issue
Resolved MajorIncident Report
We have identified an issue with the CDP being slow to load data or failing completely. There is no risk of data loss, but you may experience issues accessing the "People" and "Audiences" sections of Ortto, and also issues with reports and filters.
We have identified the issue and are working urgently on a fix. We will update this page as soon as the issue is resolved or there is an update.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 11/10/2022 09:10PM
We have resolved the issue. We are also working to fix problems like this in the future.
IDENTIFIED
about 3 years ago - at 11/10/2022 08:30PM
We have identified an issue with the CDP being slow to load data or failing completely. There is no risk of data loss, but you may experience issues accessing the "People" and "Audiences" sections of Ortto, and also issues with reports and filters.
We have identified the issue and are working urgently on a fix. We will update this page as soon as the issue is resolved or there is an update.
Latest Ortto outages
Partial Outage of Ortto Web Interface and API - 12 days ago
Login / Authentication issues - 3 months ago
Autopilot Journeys issue - 6 months ago
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