Outage in Ortto

Network issue affecting some users

Resolved Minor
December 05, 2022 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating a network issue affecting some users access to the application. It does not impact the product beyond access to the user interface.
Components affected
Ortto application

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/05/2022 11:23PM

We are now considering this resolved. Thank you for your patience.

INVESTIGATING almost 3 years ago - at 12/05/2022 10:42PM

We believe this issue was related to a greater issue with connectivity between ISPs and AWS. We have not seen issues for some time now so this is likely resolved, but we will continue to monitor.

INVESTIGATING almost 3 years ago - at 12/05/2022 09:00PM

We are investigating a network issue affecting some users access to the application. It does not impact the product beyond access to the user interface.

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